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Will Your Next Member Survey Help You Do This...?
Before you hit the "send" button for your next member survey, ask yourself these three questions...
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Now is the right time for a member survey
Five questions to ask your members now and four reasons why a sponsor will help you support this initiative.
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New Challenges Require New Tools
The association sector has seen profound changes in the past few months. Association leaders have had to rethink, reinvent and deliver value using a new set of online skills and tools.
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What Are Association Executives Thinking and Doing Now?
Over the past few weeks I’ve had conversations with association executives across the country. Here's what they're telling me.
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7 Tips as You Develop Your Next Survey
Creating a successful survey is challenging. However, keeping the following concepts in mind will set you on the right path.
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Three Reasons to Use The Net Promoter Score (NPS) in your Next Member Survey
In this article we give you information on the Net Promoter Score and why it is an invaluable tool for your next member survey.
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Industry Conditions - The Current Climate
Surveys can provide a valuable snapshot of current conditions within a given market or industry. Association members or readers of an industry publication can use the information to see where they stand in relation to their peers.
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Topical "Hot Button" Issues
“Hot Button” surveys typically relate to issues that have a broad impact on an entire industry or profession such as changes in legislation or trade policy. This represents an opportunity to track awareness, response and best practices around dealing with these changes.
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Innovation Readiness and Adoption
Autonomous vehicles, artificial intelligence, robotics, blockchain technology…the pace of change and innovation continues to accelerate. This presents an opportunity to track the pace of adoption with ongoing surveys
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Business Confidence and Industry Outlook
In this blog post we talk about surveys that deal with business confidence and industry outlook. Survey results give your members an opportunity to learn from and compare themselves with other members.
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Five Examples of Knowledge Products That Provide Member Value
This post looks at ways that you can use knowledge products to create member value and generate revenue. Knowledge products position an association as a “knowledge broker,” they provide member value...
The Importance of Response Rates
This blog posts discusses response rates and why they are important.
How Many Respondents Do I Need?
In this blog post I talk about sample size and the accuracy of your survey results. I provide you with a link to a tool that will show you the sample size you need for three different error levels.
Needs Assessment – Your Members’ Needs and Wants
In this post we look at the challenges presented when it comes to understanding your members’ wants and needs.
Crowd sourcing. I’m Looking For a New Online Survey Platform
It has recently been announced that FluidSurveys will cease to exist in 2017. I need to find a new survey platform.